Business Administration
Business administration is the process of managing and organising core business functions to achieve business goals with efficiency and success. It is the framework that allows for everything to get done. Business activities, resources and responsibilities are held together by the scaffolding that is administration.
What needs to get done?
Why does it need to get done?
How will it get done?
Who will get it done?
When will it get done?
These five questions permeate all parts of business and are what administration attempts to solve. Administration clarifies decision making, process management, resource allocation and staff responsibilities. It brings people, teams and departments, together; by aligning efforts, reducing duplication or conflict, and championing a common goal. Often invisible, yet ever present, administration is the glue that binds a business together. It enables a collaborative and cooperative working environment and business success to be achieved.
Great admin creates great business
If you need business administration support, The Workflow Studio can help. Services range from day-to-day administrative support to strategic process improvements. See below for details on each tier
Tier 1: Support
Keeping your business running day-to-day
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Assist with administrative tasks
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Organise meetings and take minutes
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Maintain and organise filing systems and departmental records
Tier 2: Coordination
Managing complex processes
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Manage administrative services
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Raise purchase orders and manage invoicing
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Review and update SOPs
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Support with training staff on processes and procedures
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Manage annual leave, sickness absence, and return-to-work processes
Tier 3: Strategy
Developing and improving systems
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Develop, implement and maintain administrative services
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Recommend improvements and present solutions
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Develop shared business objectives and supporting documentation
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Manage budgets and analyse financial reports
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Monitor activity reports and KPIs
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Support recruitment processes
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Oversee professional development programmes